The Call of Duty team has been very busy over the past year, banning over 350,000 accounts across Call of Duty: Warzone, Modern Warfare, Black Ops Cold War, and Call of Duty: Mobile for racist usernames or toxic behaviour.
In an update from Call of Duty staff, the team said, “there’s no place for toxic behaviour, hate speech or harassment of any kind in our games or our society,” before revealing that its “anti-toxicity, enforcement, and technology teams” have banned more than 350,000 accounts in the past 12 months for racist names or toxic behaviour based on reports submitted by players and an “extensive review of our player-name database.”
The team says it has also deployed new in-game filters to catch and ban offensive usernames, clan tags, or profiles, put in place a new system that filters potentially offensive text change, and implemented filters across 11 languages.
However, the Call of Duty staff isn’t done there and plans to provide more resources to support detection and enforcement, add additional monitoring and backend technology, scrub databases to bring them up to current standards, provide a fair and consistent review of enforcement policies, and increase communication with the community.
“Our goal is to give players the tools needed to manage their own gameplay experience, combined with an enforcement approach that addresses hate speech, racism, sexism and harassment,” the update reads.
“We know we have a long way to go to reach our goals. This is just the start. Addressing this is an ongoing commitment that we will not waver from.”